Premier Contacts

Premier Sales Directors

Our Sales Directors will help you attain your financial objectives. We have more than 30 executives across the nation at your disposition. The Sales Directors are available via telephone, electronic mail, or at the branch closest to your home or office.

HSBC Premier Offices

For further information on our Premier Offices click here.

Premier Client Service Phone Number

You can count on specialized help through the Premier Client Service Phone Number 24 hours a day, 365 days a year, in Spanish or in English.  Just dial 336-1500 in Bogotá or 01-800-051-2236 from anywhere else in the country.
You can obtain information about:

• Balance enquiries on your accounts.
• Transfers and payments.
• Movements between Checking and Savings Accounts.
• Requests for a temporary statement.
• Requests for checkbooks.
• Blocking or activating credit cards, debit cards, and checkbooks.
• Updating information.

Calling the Premier Client Service Line has no cost whatsoever

Internet Banking

At www.hsbc.com.co you will find a link to HSBC Premier, to find answers to all your questions about the products and services we offer.
You also have free access 24 hours a day, 365 days a year to make enquiries and transactions with your accounts, including:

• Balance enquiries on your accounts.
• Transfers and payments.
• Movements between Checking and Savings Accounts.
• Requests for a temporary statement.
• Requests for checkbooks.
• Blocking or activating credit cards, debit cards, and checkbooks.
• Updating information.
• Transfers to third parties.
• Programmed payments.

Premier Center

In Colombia you can visit our Premier Center, an office exclusively for HSBC Premier clients, where you will always receive world-class service, and where you can count on the following facilities:

• Reservations of the meeting room for your business meetings.
• Access to personal banking via Internet and banking by phone.
• Attention in Spanish and/or English.

Cabrera Premier Center - Bogotá
Calle 86 No. 10-88
Telephone: 257-0598 / 257-0659
           
Monday to Friday:                       9:00 a.m. to 4:00 p.m.
Extended hours:                      Monday to Friday 4:00 p.m. – 7:00 p.m.
Saturday:                                       10:00 a.m. – 2:00 p.m.

International phone number 1-908 PREMIER

The phone number 1-908-PREMIER (1908-773-6437) has been established to ensure access for Premier clients to the telephone banking center 24 hours a day from anywhere in the world.
When a client calls this number, he can choose his preferred language for talking to a Premier Telephone Banking Center, to then be connected with a Premier Executive in his country of origin.